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Tuesday, March 19 • 4:40pm - 5:00pm
An inside view into creating a chatbot

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Stuart and Dror will talk about how one of the world’s leading international banks and a fintech leveraged Conversational AI to design client experiences that are not just convenient and personal – but is a whole new banking experience. With anecdotes about the journey, they will share insights on what it takes to design, develop, deploy and maintain and grow a chatbot. They’ll discuss key takeaways about Stacy, Standard Chartered Bank’s KAI-powered chatbot, who engages with clients in English and Cantonese, and where the future is headed.

avatar for Stuart Beaumont

Stuart Beaumont

Global Head, Distribution Transformation, Voice & Virtual, Standard Chartered 
Stuart Beaumont is the Global Head, Voice and Virtual and Distribution Transformation, Retail Banking, for Standard Chartered Bank. Based in Singapore, Stuart is responsible for transforming service delivery and improving service standards in the bank’s Client Contact Centres. He... Read More →
avatar for Dror Oren

Dror Oren

Chief Product Officer & Co-Founder, Kasisto
Dror is Chief Product Officer & Co-Founder at Kasisto, creators of KAI Banking, the leading conversational AI platform for the finance industry. Kasisto counts DBS Bank, JP Morgan, Mastercard, Standard Chartered, TD Bank, and Wells Fargo among its customers as well as other leading... Read More →

Tuesday March 19, 2019 4:40pm - 5:00pm GMT+08
Tech Platform