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Thursday, March 21 • 9:30am - 9:55am
Tech giants replacing legacy infrastructure: the super app model for banks

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Many banks in China and globally are struggling to service customers effectively and efficiently across their physical and digital channels. One key challenge revolves around a legacy core banking infrastructure while others include the need to improve user experience or to leverage customer data across all channels. Competition from direct and indirect digital-first companies is intensifying as customer deposits and balances in current accounts become a key battleground. 

There is a strategic move amongst leading tech giants in China towards becoming technology providers to banks, leveraging advanced cloud technology, AI, machine learning and data analytics. Some are referring to this type of proposition as a 'super app model for banks', enabling banks to cost-effectively improve their offering to customers both online and offline in a contextually seamless way. These new platforms also allow banks to manage customer data better and significantly reduce the complexity associated with regulatory compliance management and new product development. Hear the latest developments in the digital transformation of banking and find out how banks can build 'super apps'.  

avatar for Melissa Guzy

Melissa Guzy

Co-Founder & Managing Partner, Arbor Ventures
Melissa is the Co-founder and Managing Partner of Arbor Ventures. Prior to founding Arbor Ventures, Melissa was Managing Director and Head of VantagePoint Asia, a $4.5 billion venture capital firm based in Silicon Valley with offices in Beijing, Shanghai and Hong Kong. As a thought... Read More →

avatar for Eugene Huang

Eugene Huang

CTO, OneConnect
Eugene is currently the Deputy General Manager, CTO and COO of OneConnect Smart Technology Co.,LTD(Shenzhen).Prior to his move to OneConnect, Eugene was part of the Executive Committee at OneConnect's parent company, Ping An Group. He joined Ping An Group in 2015 as the Deputy General... Read More →
avatar for Angela Carcheska

Angela Carcheska

Overseas CEO, Hundsun
CEO, Hundsun Technologies Global Angela overseas the global expansion initiatives for Hundsun Technologies (600570.SH), linking China-based expertise with players in the other Asian markets to form a technology-enabled ecosystem. Angela has over 20 years of start-up enterprise experience in the financial information and trading industry, building companies from start to scale. Prior to this role... Read More →

Thursday March 21, 2019 9:30am - 9:55am GMT+08
The Matrix