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Next Gen Retail & Commerce [clear filter]
Tuesday, March 19

3:20pm +08

Social Commerce: Why should you take notice?
Social media is already here, we will take a look at digital around the world and, more importantly, social around the world. There are 3.1bn active social media users globally and this is growing at 13% YoY. During this session we will share how to best take advantage of this massive disruptor in consumer purchasing behaviour converting social media into a sales channel, explore which markets are leading the way in social commerce and demonstrate how payments play a key part of all of it.

avatar for Ron Kalifa

Ron Kalifa

Deputy Chairman, Worldpay
Worldpay is the largest and pre-eminent payments company in Europe and is one of the largest players globally.Ron Kalifa was appointed Deputy Chairman of Worldpay in April 2013.  Previously, he was Chief Executive Officer for over 10 years, building and leading Worldpay into the... Read More →

Tuesday March 19, 2019 3:20pm - 3:40pm +08
Champion's Podium
Thursday, March 21

11:00am +08

Framing the retail landscape
Commerce is the midst of a head-to-toe makeover. Evolving consumer expectations and new competitive realities have changed how and where consumers want to browse and buy. Online sales of goods are expected to grow 10x faster than those bought in store over the next five years, but at the same time, half of connected consumers globally say they want to try before buying. Explore how seemingly opposite forces are rewiring retail.

avatar for Michelle Evans

Michelle Evans

Head of Digital Consumer , Euromonitor International
As Head of Digital Consumer at Euromonitor International, Michelle Evans oversees the firm’s research on the digital consumer, providing actionable insights and in-depth analyses into how technological advances are reshaping the way consumers browse and buy goods and services globally.She... Read More →

Thursday March 21, 2019 11:00am - 11:05am +08
Business Model World

11:05am +08

Opening up payments: PayPal’s take on ecosystem
In the complex world of payments and technology, there is enormous opportunity to partner across industries, countries and platforms. Opening up platforms so companies can leverage one another’s core assets will help fuel a powerful and rich consumer and merchant experience at the point of engagement, and at the point of checkout. Consumers are continually shopping in new areas, which includes marketplaces, online in social environments and on mobile. This discussion will focus on collaboration, and highlight what can happen when companies across industries and borders come together to create new experiences for consumers to pay.

avatar for Ron Karpovich

Ron Karpovich

Managing Director, Head of eCommerce Solutions, Treasury Services, J.P. Morgan
With 20 years of banking experience, Ron is an innovator in the payments space with a proven track record of creating valuable lines of business and revenue opportunities for both banks and merchants. With a particular focus on online and mobile technology, he is a specialist in Cross-Border... Read More →

avatar for Jenny Cheng

Jenny Cheng

VP, Global Professional Services, PayPal
Jenny Cheng leads PayPal’s Global Professional Services team, which focuses on end to end customer-centric technical solutions – from design to integration to technical servicing. As part of PayPal’s Customer Experience & Technology organization, Jenny’s focus is to utilize... Read More →

Thursday March 21, 2019 11:05am - 11:20am +08
Business Model World

11:20am +08

Bridging the real world with the online retail world across borders
As online commerce grows across borders, the complexity to deliver a seamless service experience for consumers is crucial. Secure payments is one challenge that is beginning to improve but what additional value can be created with customer data. How can loyalty be developed to help retailers drive retention and cross-selling opportunities? Hear from Booking.com as they share their business needs and how Yapstone, and Fortumo are building new sources of value for retailers.

avatar for Jordan McKee

Jordan McKee

Research Director, 451 Research
Jordan McKee is a Research Director for Customer Experience & Commerce, and also leads 451 Research’s coverage of the payments ecosystem. He focuses on digital transformation across the commerce value chain, with an emphasis on the major trends impacting payment networks, issuing... Read More →

avatar for Martin Koppel

Martin Koppel

CEO & Co-Founder , Fortumo
Martin has been managing Fortumo’s business development and growth activities from launch to today, where the company works with over 170,000 merchants and 350 mobile operators in more than 100 countries. He makes sure Fortumo’s strategy is focused on helping its partners acquire... Read More →
avatar for Daniel Jordan Marovitz

Daniel Jordan Marovitz

Vice President Global Payments, Booking.com
As Vice President of Global Payments at Booking.com, Daniel Marovitz is responsible for the company’s payments products worldwide, facilitating seamless access to the Booking.com marketplace for both customers and partners. As one of the largest global e-commerce companies with... Read More →
avatar for Sanjay Saraf

Sanjay Saraf

Chief Technology Officer, YapStone
Sanjay Saraf leads YapStone’s technology organization and is responsible for Product Engineering, Infrastructure and Operations, Information Security, R&D, and Product Innovation. In his role, Sanjay is focused on all YapStone product platforms, including global pay-in and pay-out... Read More →

Thursday March 21, 2019 11:20am - 11:55am +08
Business Model World

11:55am +08

The commercial proposition driving cross-border commerce
Commerce has gone global and no longer can companies focus only on domestic competition. Hear from a panel of global players about how they view the rise of cross-border commerce, and how scale combined with local knowledge helps drive customer adoption.

avatar for Scott Harkey

Scott Harkey

Global Payments Lead, Levvel
Scott Harkey leads the Payment Practice at Levvel, a consulting firm based in Charlotte, NC. In this role, he advises a number of US, UK, Australian, and Canadian banks, digital wallets, merchants, acquirers and startups on their digital payment strategy, payments architecture, custom... Read More →

avatar for Soma Ramasamy

Soma Ramasamy

Vice President, Cross-Border Markets and International Business Development, PayPal Pte Ltd
Soma Ramasamy is a 20-year veteran with expansive experience in Sales, Business and Strategy Development in the Telecommunications and Technology sectors. Currently, holding the portfolio of Vice President for Cross-Border Markets and International Business Development in PayPal... Read More →
avatar for Hamish Moline

Hamish Moline

Vice President, Digital Partnerships & Venture, Asia Pacific, Visa Worldwide Pte Limited
Hamish is currently Vice President, Digital Partnerships and Ventures - Visa AP, where he is responsible for driving the enablement and growth of Visa’s new network capabilities through key partnerships and programs.Prior to joining Visa Inc., Hamish was Vice President, APAC Merchant... Read More →
avatar for Prasanna Varadharajan

Prasanna Varadharajan

Head of eCommerce, APAC, First Data
Prasanna is the head of eCommerce for the APAC region at First Data. He is instrumental in driving the eCommerce business and responsible for the growth of market share for the First Data APAC payment processing business across the partner ecosystem, banks and financial institutions... Read More →

Thursday March 21, 2019 11:55am - 12:25pm +08
Business Model World

12:25pm +08

Commerce 2040: Identifying the stakeholders that will create the future store
In the future, smart retailers will leverage technology to remove the hassles of shopping for mundane purchases while simultaneously enhancing the experience for products that tap into the innate curiosity to see, feel and try. Join us to explore the companies, countries and consumers inspiring new commerce avenues and business models that will reinvent physical stores by 2040 while putting into perspective Asia’s role in this future.  

avatar for Michelle Evans

Michelle Evans

Head of Digital Consumer , Euromonitor International
As Head of Digital Consumer at Euromonitor International, Michelle Evans oversees the firm’s research on the digital consumer, providing actionable insights and in-depth analyses into how technological advances are reshaping the way consumers browse and buy goods and services globally.She... Read More →

Thursday March 21, 2019 12:25pm - 12:45pm +08
Business Model World

12:45pm +08

Mobile-first retail: are you ready for it?
On average, there are over 7 million Tweets around E-commerce every month. 70% of Twitter users visit an online store first and make a purchase online. Twitter's research shows that Asian millennials are more likely to shop on mobile apps than Western millennials and, more likely to adopt mobile payment than their Western counterparts. Even for the mobile resilient categories, we're seeing an increase in consumers' intention to buy on mobile. As consumers warm up to purchasing even their furniture online, mobile commerce disruption is expected to go mainstream first in Asia.  

avatar for Martyn U'ren

Martyn U'ren

Head of Research, Asia Pacific & MENA, Twitter
Martyn leads the Twitter research team across Asia Pacific, Middle East & North Africa; a team responsible for developing and providing market insight into all aspects of Twitter, from audience to global events. Previously, Martyn has spanned media agency, global publishers, research... Read More →
avatar for Arvinder Gujral

Arvinder Gujral

MD, Southeast Asia and Senior Director, Business Development, Asia Pacific, Twitter
Arvinder has a dual role at Twitter as Managing Director of Southeast Asia and Senior Director of Asia Pacific Business Development. In his MD of Southeast Asia role, he is responsible for growing Twitter’s business across Southeast Asia including strategic leadership and business... Read More →

Thursday March 21, 2019 12:45pm - 1:05pm +08
Business Model World