Stuart Beaumont
Standard Chartered
Global Head, Distribution Transformation, Voice & Virtual
Stuart Beaumont is the Global Head, Voice and Virtual and Distribution Transformation, Retail Banking, for Standard Chartered Bank. Based in Singapore, Stuart is responsible for transforming service delivery and improving service standards in the bank’s Client Contact Centres. He provides strategic direction to over 5,000 employees across 23 locations in Asia, Africa and the Middle East.
Prior to joining Standard Chartered, Stuart was the Managing Director of Serco Global Services, one of Australia's most successful and largest BPO businesses. Before this, he was the Executive General Manager at Salmat, a leading Australian BPO business, with over 3,000 staff and 50 contracts across 3 countries.